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Knight Street Multi-Age Learning (KSMAL) is committed to respecting and protecting the privacy of children, families, employees and visitors to our website.

This Privacy Policy explains how we may collect, use, store and protect personal information provided through our website.
 

Information We May Collect

When you visit our website or contact us through an online form, we may collect personal information that you voluntarily provide, including:
 

• Your name

• Email address

• Telephone number

• Your child's name and age, where relevant to an enquiry

• Information relating to childcare or kindergarten enquiries

• Information you provide when requesting a tour, joining a waitlist or making an enrolment enquiry

• Feedback, testimonials or other information you choose to provide

• Any other information submitted through our website or when contacting our service
   

Our website may also automatically collect limited technical information, such as browser type, device information, IP address and general website usage information through cookies or similar technologies.
 

How We Use Your Information
 

Information collected through our website may be used to:

• Respond to enquiries from prospective and current families

• Provide information about our childcare and kindergarten programs

• Assist with enrolment and waitlist enquiries

• Communicate with families about our service

• Improve our website and the information we provide

• Meet applicable legal, regulatory and administrative requirements

• Maintain the safety, security and operation of our website and service

We will not sell or rent your personal information to third parties.

Children's Privacy
 

Protecting children's privacy is particularly important to us.

Photographs, videos, names or other identifying information relating to children will only be published on our website where the appropriate permissions and consents have been obtained.

We take reasonable steps to ensure children's personal information and images are handled respectfully, securely and in accordance with our service's policies and applicable privacy and child safety requirements.
 

Photographs and Media
 

Our website may contain photographs or other media showing children participating in experiences at Knight Street Multi-Age Learning.

Where required, appropriate parent or guardian permission is obtained before identifiable images of children are published.

If a parent or guardian has concerns about an image of their child appearing on our website, they are encouraged to contact us.
 

Cookies and Website Analytics
 

Our website may use cookies and similar technologies to help the website operate correctly, understand how visitors use the site and improve the overall user experience.

Depending on your browser and device settings, you may be able to restrict or disable cookies. Some website features may not function correctly if cookies are disabled.
 

Third-Party Services
 

Our website is created and hosted using Wix and may use third-party services or links.

These third parties may collect or process information in accordance with their own privacy policies. When you leave our website or use a third-party service, we recommend reviewing the relevant provider's privacy policy.

Knight Street Multi-Age Learning is not responsible for the privacy practices or content of external websites that we do not control.
 

Storage and Security
 

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.
 

Accessing or Correcting Your Information
 

You may contact Knight Street Multi-Age Learning if you would like to request access to personal information we hold about you or ask for information to be corrected.

We will respond to requests in accordance with applicable privacy requirements.
 

Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes to our website, practices or legal requirements.
 

The most current version will be published on this website.

Contact Us
 

If you have any questions or concerns about this Privacy Policy, the way your personal information is handled, or information displayed on our website, please contact:

Knight Street Multi-Age Learning (KSMAL)
Shepparton, Victoria, Australia

Last updated: September 2026